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Bestmarki Suurk\u00f6\u00f6kide AS has been operating in the Estonian market since 1995 \u2014 that’s already 30 years of operation. During this time, the company has furnished nearly 1,000 complete kitchens in Estonia, including restaurants, hotels, hospitals, schools, kindergartens and central kitchen projects.<\/p>\n\n
Bestmark is a direct representative and authorized repairer of nearly 50 different manufacturers worldwide. The product range includes internationally recognized manufacturers of commercial kitchen equipment (for example, combi oven manufacturers Rational and Retigo), which were selected based on quality and suitability for Estonian conditions.<\/p>\n\n
Bestmark’s client portfolio includes 5-star hotels (Swissotel, Telegraaf), large healthcare institutions (PERH, P\u00e4rnu and Ida-Viru Central Hospital), central kitchens (Rimi Central Kitchen, Narva Central Kitchen), most Estonian vocational training centers (Kuressaare, Valgamaa, Rakvere, Kehtna, Narva, etc.) and numerous restaurants, cafes, schools, kindergartens and spas. A complete overview of references by sector is provided in the references section of the website.<\/p>\n\n
Bestmarki Suurk\u00f6\u00f6kide AS is located in Tallinn (Siduri 7, 11313 Tallinn) and serves customers all over Estonia. The company can be contacted by phone +372 6517 220, by e-mail bestmark@bestmark.ee or via the contact page. The office is open on weekdays from 9:00 to 17:00.<\/p>\n\n
Yes. Bestmark deals with the sale, installation, and maintenance of commercial kitchen equipment as a comprehensive service \u2014 the company’s sales team has both a professional higher education in catering and practical experience working in a kitchen, which allows them to also advise on equipment placement and kitchen solution planning.<\/p>\n\n
The purpose of the maintenance contract is regular preventive maintenance of kitchen appliances \u2014 similar to changing the oil in a car, it helps prevent unexpected breakdowns (e.g. breakdowns due to scale formation in combi ovens, boilers and coffee machines). Those who sign the maintenance contract have priority when making calls. You can read more on the maintenance contract page or contact the maintenance manager to receive a quote by phone at 6517 225 or by e-mail at marec@bestmark.ee.<\/p>\n\n
The repair contract (cooperation agreement) gives the customer benefits, but does not oblige them to order repairs only from Bestmark: 7-day payment term, 5% discount on spare parts, 5% discount on working hours, 20% discount on call-out fees and almost 8% discount on on-site fees. In addition, customers with a contract are served in the order of calls before customers without a contract. The focus of the maintenance contract is regular preventive maintenance to prevent breakdowns in the first place.<\/p>\n\n
Bestmark constantly keeps over 300,000 euros worth of spare parts in its Tallinn warehouse, which allows most devices to be repaired on the same day. The company’s repair service is used by over 800 customers a year, most of whom are regular customers. A call can be ordered by calling 6517 225 or using the call form on the website.<\/p>\n\n
Yes. Bestmark is a direct representative of nearly 50 different global manufacturers in Estonia and an authorized repairer of their products. This means that the devices do not reach the customer through a chain of intermediaries \u2014 Bestmark technicians are trained directly at the manufacturers’ factories, which ensures competent installation, maintenance and repair even for more complex devices.<\/p>\n\n
Bestmark has equipped over 300 complete school and kindergarten kitchens and several hospitals, including PERH, P\u00e4rnu and Ida-Viru Central Hospital (see references for schools, kindergartens and hospitals and spas). For institutional kitchens, we offer large-scale and durable solutions: combi ovens, pressure cookers, dishwashing systems and food delivery and transport solutions, which are selected for their suitability for large-volume daily use.<\/p>\n\n
Yes. Bestmark’s product range includes solutions for both large institutional kitchens and smaller cafes, pubs and kiosks \u2014 for example, smaller-capacity combi ovens, contact grills, espresso machines and compact refrigeration units. References include cafes and pubs all over Estonia.<\/p>\n\n
Yes, this is one of Bestmark’s strongest areas. References include 5-star hotels (Swissotel, Telegraaf in Tallinn’s old town), numerous restaurants and spas (for example, P\u00e4rnu Water Park and Tervis). Complete solutions are offered for hotels and restaurants, from kitchens to hall and bar equipment.<\/p>\n\n
Yes. Bestmark does not limit itself to selling appliances \u2014 the company helps analyze the functionality of a kitchen solution, provides advice on technology, and supports customers in planning a kitchen or renovating an existing kitchen. The sales team’s professional education in catering and practical kitchen experience allow them to offer comprehensive advice, not just products.<\/p>\n\n
The schedule depends on the type and volume of the ordered equipment \u2014 delivery times are shorter for simpler equipment, longer for larger kitchen projects and custom-made equipment. The exact delivery time can be obtained from Bestmark for each specific project or product request as part of a personalized quote.<\/p>\n\n
In case of a malfunction, please contact Bestmark’s maintenance department by phone at 6517 225 or fill out the call form on the website. Bestmark’s technicians have received training in many partner factories and the company is an authorized repairer for nearly 50 manufacturing plants. Thanks to a spare parts warehouse worth 300,000 euros, most malfunctions can be eliminated on the same day.<\/p>\n\n
On the Bestmark website, you can submit a price request for each product (“Ask for a price”), as the price of large-scale kitchen equipment depends on the specific model, additional equipment, delivery conditions and installation requirements. The sales team, which has both professional education and practical kitchen experience, prepares a personalized offer according to the needs of the customer’s kitchen and usage volume.<\/p>\n\n
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